Our new platform does not allow you to separately choose to opt into eStatements and eNotices. If there are no funds available, or you have not set up Overdraft Protection, eCourtesy Pay will be used if this service has been selected.Ĭan I still opt in separately to eStatements and eNotices? If you have Overdraft Protection set up, those funds will be utilized first. Will I have the option to use both the Overdraft Protection widget (OPD) and the eCourtesy Pay widget? When I make a Stop Payment via the Check Services widget, do I get charged the stop payment fee? New cards can be ordered and mailed, provided by ‘instant issuance’ at a Radiant branch location, or provided as a ‘digital’ card for immediate download and use. You should replace your cards which will require you to notify Radiant. If I disable my card due to suspected fraudulent activity, do I need to notify Radiant? This is available on both debit and credit cards.Ĭard controls and card transactions alerts are features inside the Radiant Card Manager app - which is available for download in your app store. I am not seeing any of my Payees or Scheduled Payments?Ĭheck to see if the Bill Pay/Login ID was associated to another account (typically the Primary User) and if you are the Joint User using the Bill Pay feature but were sharing credentials with the Primary User.Ĭard Management allows you to activate or disable credit/debit cards, if there is suspected fraud or if you may have lost/misplaced your card(s). What is the turnaround time for an ACH Bill Pay payment? This means the joint Users will need to create their own payees. However, the joint User’s login will not be able to have a shared view of the primary User’s payees and payments. Joint Users no longer must share Bill Pay access with the Primary.
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